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Top Ten Communication

Essential Public Relations for Entrepreneurs

Turn every conversation into opportunity. From crisis communication to voice-over narration, Lea Greene is here to help you with brand connection and brand protection!
Essential Public Relations Tips for Entrepreneurs

Master Your Brand

Master Crisis,
Skip Drama

A Blueprint for Handling Bad Reviews & Beyond

#1 Amazon Bestseller

I’m thrilled to announce that my new book, Don’t React: Business Crisis Communication Made Simple, is now available! This book is your go-to guide for navigating the tricky waters of business crises. Learn how to handle bad reviews, craft strategic responses, and turn potential disasters into opportunities for growth. Get your copy now—let’s conquer those crises together!
01. Less Stress
02. Grow Faster
03. Earn More
Customer Trust
100%
Increased Revenue
95%
Real Case Studies
97%
Exclusive Strategies
94%
Ready to Transform Your Review Management?

Pre-Order
"Don't React" Today!

Don’t let bad reviews derail your success. Pre-order “Don’t React: Business Crisis Communication Made Simple” and discover practical strategies to transform criticism into opportunity. Equip yourself with the tools to handle any crisis and turn challenges into strengths!
Effective Responses to Boost Your Reputation

Turning Bad Reviews Around

Don't Live in Fear of a Bad Review

Review Rebound

Navigate the choppy waters of online criticism with confidence! This essential guide provides solopreneurs with the tools and strategies to turn one-star setbacks into five-star comebacks. Learn how to effectively manage your reputation, engage constructively with your audience, and transform negative feedback into opportunities for growth and improvement.
Real-Life Solutions
Real Stories, Real Solutions
Last week, my friend was in a panic over a rude customer’s impending review. Together, we crafted a plan that not only managed the review but also improved her overall business strategy. ‘The One-Star Review Bounce Back’ is packed with real-life stories and practical solutions, demonstrating exactly how to transform negative feedback into opportunities for business enhancement and customer satisfaction.
Proactive Management
Don’t Let Reviews Sink Your Ship
My friend’s bustling hair salon suffered greatly because poor online reviews went unnoticed. By the time she discovered them, it was too late to salvage her reputation or mitigate the impact. ‘The One-Star Review Bounce Back’ includes detailed strategies from such real-life scenarios, offering proactive management advice to ensure you’re always ahead, effectively protecting and enhancing your business’s reputation.
Fear of the Virtual Star
Conquer the Fear of One-Star Reviews
Another friend who runs a successful ice cream shop lives in fear of the impact of just one dissatisfied customer. Despite the team’s hard work, a single poor review can loom large over everything. ‘The One-Star Review Bounce Back’ shows you how to face these challenges fearlessly, transforming potential problems into chances for engaging customers and enhancing your service.
Strategic Response
The Art of the Perfect Response
Responding to a negative review goes beyond mere damage control; it’s a chance to demonstrate your professionalism and dedication to customer satisfaction. ‘The One-Star Review Bounce Back’ provides comprehensive guidance on crafting responses that not only address concerns effectively but also uphold your brand’s integrity, turning critics into champions of your business.

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